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| Concierge Services | ||
| Reservation Process | ||
| Credit Card Safety | ||
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Contact UsThank you for logging onto our site. Below are a number of options, kindly click on the option which is most appropriate and we will respond as soon as possible.
Customer Service
If you have a query with regard to a prospective or an existing reservation or if you have any questions about our service please e-mail any of the following relevant email addresses for a reply :
| Changing an existing or making a new booking | Reservations@luxury-caribbean.com |
| Information on a new or existing payment on your booking | Payments@luxury-caribbean.com |
| Transfers to or from the hotel | Transfers@luxury-caribbean.com |
| Additional information about a hotel or resort | Hotel-Info@luxury-caribbean.com |
| Cancelling your reservation | Cancellations@luxury-caribbean.com |
| Any requests you wish the hotel to be aware of prior to your arrival | Special-Requests@luxury-caribbean.com |
| Information with respect to documentation received by us | Documentation@luxury-caribbean.com |
| Complaints about our service, a stay at a hotel or a transfer | Complaints@luxury-caribbean.com |
| General Customer Service queries that do no fall in any of the above | CS@luxury-caribbean.com |
If you want us to contact you or reply by other means e.g. telephone or fax then please e-mail reservations@luxury-caribbean.com.
Our contact details are as follows:
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If you are experiencing any technical problems or you cannot remember your password please e-mail support@luxury-caribbean.com
Luxury Hotels is the trading name of Internet Hotel Marketing Ltd. registered in England.
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| Members of the Caribbean Hotels Association | Members of the Caribbean Tourism Organisation | ||||||||||||||||||||||||||||||||||||
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Suite 402 Albany House
Suite 402 Albany House
Upper
Level, Hamptons House, The Garden, St James,
Barbados 
10th Floor, 355 Burrard Street
Vancouver, British Columbia
Canada, V6C 2G8